Privacy Policy

Information We Collect

We collect information to provide you with better financial analysis services and improve your experience with our platform. Here's what we gather and why:

• Account Information: When you create an account, we collect your name, email address, phone number, and business details. This helps us personalize your experience and communicate important updates about your account.
• Financial Data: To provide accurate business analysis, we may collect financial statements, transaction data, and business metrics you choose to share. This information is encrypted and stored securely.
• Usage Information: We track how you interact with our platform — which features you use, pages you visit, and time spent on different sections. This helps us improve our services and identify areas for enhancement.
• Device and Technical Data: We collect IP addresses, browser types, operating systems, and device identifiers to ensure our platform works properly across different devices and to maintain security.
• Communication Records: When you contact our support team or participate in surveys, we keep records of these interactions to provide better assistance and improve our services.

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with volyphorani. We don't use your information for unrelated activities or share it unnecessarily.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, there are specific circumstances where we may share your data:

Service Providers

We work with trusted third-party companies that help us operate our platform, including cloud storage providers, payment processors, and analytics services. These partners can only access information necessary for their specific functions and are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, court orders, or government investigations. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If volyphorani is acquired by another company or undergoes a merger, your information may be transferred as part of that transaction. We'll notify you before your data is transferred and becomes subject to different privacy practices.

Your Privacy Rights

Under Australian privacy laws, including the Privacy Act 1988, you have several important rights regarding your personal information:

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll verify your identity before processing requests and respond within the timeframes required by law.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction:

• Encryption: All data transmission uses TLS encryption, and sensitive information is encrypted at rest using industry-standard algorithms.
• Access Controls: Employee access to your data is limited to those who need it for their job functions, and all access is logged and monitored.
• Regular Security Audits: We conduct quarterly security assessments and work with external security firms to identify and address potential vulnerabilities.
• Secure Infrastructure: Our servers are hosted in certified data centers with physical security measures, backup systems, and disaster recovery procedures.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements:

• Account information is retained while your account is active and for up to 7 years after closure for tax and business record purposes
• Financial analysis data is kept for 5 years or until you request deletion, whichever comes first
• Communication records are maintained for 3 years to help resolve future inquiries
• Usage and analytics data is anonymized after 2 years and may be retained indefinitely for service improvement

When we no longer need your information, we securely delete it from our systems and ensure our service providers do the same.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and understand how you use our platform:

• Essential cookies that make the website function properly
• Analytics cookies that help us understand user behavior and improve our services
• Preference cookies that remember your settings and customizations

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We don't use cookies for advertising or tracking across other websites.

Children's Privacy

volyphorani is designed for business users and is not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If we discover that we've inadvertently collected information from someone under 18, we'll delete it immediately.

International Data Transfers

While our primary operations are based in Australia, some of our service providers may process your data in other countries. When this occurs, we ensure appropriate safeguards are in place through:

• Contractual agreements that require the same level of data protection as required by Australian law
• Selection of providers in countries with adequate data protection frameworks
• Regular monitoring to ensure compliance with our privacy standards

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When we make material changes, we'll:

• Send you an email notification at least 30 days before changes take effect
• Display a prominent notice on our website
• Update the "Last modified" date at the top of this policy

Continued use of our services after changes take effect means you accept the updated policy.